When Your Tenant Moves Out/Deposits

Tenants are required to provide a 30-day move out notice in writing.  When RPM receives a move out notice, a letter will be sent to you notifying you of the date that your tenant will be moving out.  A letter also goes to the tenant confirming their move out date and includes instructions on the move out process. 

We will begin advertising the property during this period of time and continue to do so until the property is leased.  Tenants are required to return all keys, garage door openers, pool passes, etc. 

Once the tenant has moved out, RPM has 30-days to settle the deposit.  RPM will walk the property and prepare a Move Out Survey.  This survey will be compared against the Move In Survey the tenant filled out at the beginning of the occupancy.  RPM will provide estimates for large ticket items such as paint and flooring and transmit a copy of the Move Out Survey to you for your authorization.  The survey will document the overall condition of the property.  If we feel that something needs to be fixed, painted, replaced, etc., that line item will be highlighted.  At the bottom of the survey the cost for a large ticket item will be split between the tenant and the owner.  Keep in mind that for each year of tenant occupancy, we must allow for normal wear and tear to the property.

All make ready work will be paid out of your owner’s account.  Once the deposit is settled, a credit for the applicable part of the tenant’s deposit will be posted to your account.   A check for any remaining tenant deposit balance will be mailed to the tenant.

If the tenant’s deposit does not cover their damages to the property, RPM will bill the former tenant and issue a credit to your account when their payment is received.  Should the tenant not pay their balance, a small claims suit may be filed depending on the amount of money owed or the account can be turned over to a collection agency.